Results
How to check your Hero11 results and history
Fantasy entries, game rounds and account balances are recorded in different places. Here's where to look and what to save if something doesn't match.
Quick answer
Log in to Hero11 first. For Fantasy, open My Matches to see the contests you've entered and their status. For quick-round games such as Aviator or Mines, open the game and check its history or records screen. For money added or withdrawn, check your account's transaction records. If something looks wrong, note the time and reference, then contact Hero11 through Help.
Fantasy results: My Matches
A match ending and a contest being settled are separate steps. Hero11 applies the result under that contest's rules, so allow time for the status to change. Read how Fantasy contests work for cancelled or shortened matches.
- Open the Hero11 app or the Hero11 site and tap LOGIN/REGISTER to sign in with your email or mobile number.
- Open the Fantasy tab.
- Tap My Matches to see the contests you've joined.
- Open a contest to check your answers and its current status.
Game rounds: the history inside each game
Quick-round games keep their own records. Inside the game, look for a history, records or clock icon. In crash games like Aviator, the strip of recent multipliers shows everyone's rounds; your own entries are listed separately where the game offers a personal history.
Keep the full title when you check. Chicken and Chicken road2, for example, are different games with separate records.
For Rummy, the table or tournament screen shows how each deal or round ended. If you play several formats, note which one you were in (Points, Deals or Tournament) before you look, because each keeps its own results.
Already have Hero11?Opens the Hero11 site. Tap LOGIN/REGISTER at the top and enter the email or mobile number on your account.
Results vs money records: which one to check
A money record shows that an amount moved; it doesn't explain why. Match its time and amount with the contest or round it came from.
| What you want to check | Where to look |
|---|---|
| A Fantasy answer or contest result | Fantasy › My Matches |
| A game round | That game's history or records screen |
| Money added or withdrawn | Your account's transaction records |
| A referral or promotion reward | Refer & Earn or Promo, in the bottom bar |
Changed phones? Your records follow your account
Results and history belong to your Hero11 account, not to the phone. On a new phone, install the app or open the Hero11 site, then log in with the same email address or mobile number you used before. Your contests in My Matches and your account records should appear once you're signed in to that account.
If the history looks empty, check that you used the same email or number rather than registering again. A second account starts with an empty history and won't show the first account's contests.
Until you can see your records on the new phone, keep the old one signed in. It's the quickest way to look up a reference if you need to contact Help.
What to save before contacting Help
Then contact Hero11 through Help at the bottom of the site, or tap the headset icon on the Login/Register screen. All the routes are on our contact page. Hide your password, OTP and full payment details in any screenshot.
- The section and full title: for example Fantasy, Aviator or Rummy Deals.
- The match, entry, round or transaction reference exactly as shown.
- The date, time and timezone on the screen.
- The status shown and any exact message.
- What you expected and the rule that says so.
What won't fix a result
- Creating a new account: it starts a new record and doesn't change the old one.
- Repeating an entry to “test” it: that creates another round instead of explaining the first.
- Sharing your OTP or password with anyone who says they're from support.
- Calling a “Hero11 customer care number” from a search result or social post.
As of October 2026, Hero11's Contact Us section listed six public channels and no phone number. Numbers found elsewhere are a common scam. Use Help inside the Hero11 site or app.
Frequently asked questions
Where can I see my Hero11 Fantasy results?
Log in and open My Matches in the Fantasy section. It lists the contests you've entered and their current status.
Why is my Hero11 contest not settled yet?
A match finishing and a contest being settled are separate steps. Check the contest's status in My Matches and its rules for result corrections or cancellations before contacting Help.
How do I check my Aviator or Mines history on Hero11?
Open the game and look for its history or records option. The strip of recent multipliers shows all rounds; your own entries are listed separately in games that offer a personal history.
Does Hero11 have a customer care number for result problems?
Hero11's Contact Us section lists public channels but no phone number. Use Help on the Hero11 site or app and ignore customer care numbers found elsewhere.
Written from the Hero11 mobile website as seen on 20–21 October 2026. Labels, offers and availability can change — check the Hero11 site for current details.